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To help reduce the time spent figuring out your best path to extensions, it is important to determine the direction you are taking before starting the process. Start by asking the top 10 questions to start your journey efficiently. 

When asking a prospect to buy your product, you’re essentially asking them for their money. It seems like a simple task, but for majority of salespeople it actually is quite tricky. In most cases, salespeople don’t have a strategy in place when customers say ‘no’. There are plenty ways to build your proposal for a negotiation strategy, but arguably one of the most powerful tools to enhance your team’s negotiation skills is objection handling.

In this blog post, we review what the end of Dynamics NAV 2015 Mainstream Support can mean for its users. In addition, the updated ‘Microsoft Support Lifecycle’ policy is reviewed in comparison to the ‘Fixed Support Lifecycle’ policy.

The Cloud Is Coming…Has Arrived

Most of you are familiar with the fable about the boy who cried wolf. For me, the Microsoft Dynamics 365 Cloud offerings have been a bit like that the past few years. 

Transitioning to an extension can be a daunting service for Microsoft Dynamics Partners’ sales teams to communicate. They need to be adequately equipped to explain individually to each customer the steps required when transitioning a solution to an extension, all while convincing the customer it is worth the effort. In such scenarios sales representatives might be paired with a technical consultant who manually analyzes each customer solution, but this takes time and after all, time is money.

The technological changes in the Microsoft Dynamics 365 Business Central SaaS market require a lot of preparation from Microsoft Dynamics Partners. Dynamics Partners often struggle to understand the level of disruption and the resources required to successfully adapt. Thus, when transitioning from C/AL to Dynamics 365 Business Central Extensions, Dynamics Partners often look for an experienced consultant or solution architect who can help to analyze Microsoft Dynamics NAV solutions. It usually takes around 2-3 weeks to figure out how big the changeover to an Extension can be, which is time consuming and costly; an exercise that can often result in delays to the project.

If you read our previous blog post on a Phased transition to Business Central SaaS (if you haven’t yet, you really should read it😊) you would have noticed that we refer to Dynamics 365 Business Central in the Cloud (Microsoft’s Software as a Service solution or ‘SaaS’ for short) as to the Eldorado, or destination of gold and eternal bliss. However, if your current version of Microsoft Dynamics 365 Business Central is very outdated, you may wind up in a Sisyphean whereabouts, rather than Eldorado. In this blog post, I’ll share the best upgrade approach for very outdated Dynamics 365 Business Central solutions so that they can effectively move to the latest version. We call this upgrade concept a - “Clean Start”, aka clearing the path to Eldorado…

Today, Microsoft Dynamics NAV/365 Business Central On-Premises customers see Dynamics 365 Business Central SaaS (Software-as-a-Service) as the Eldorado (a destination of gold and eternal bliss). Therefore, the biggest consideration is discerning how to successfully move customers from Microsoft Dynamics NAV (any version) or Dynamics Business Central On-Premises to Dynamics 365 Business Central SaaS smoothly, timely and safely.

As we have heard many times before, it is likely your Dynamics NAV and Dynamics Business Central On-Premises customers are confused and raising questions surrounding the Dynamics 365 Business Central Fall release 2019. Well, simply ask them if they were sleeping beauty, would they want to be woken up this fall or wait years and years to eventually be awoken?

Most customers will think about Business Central in the Cloud (Microsoft’s Software as a Service solution or ‘SaaS’ for short) as the Eldorado (or destination of gold and eternal bliss).  Frankly, I would agree with that in the long term. The fact is, though, that we are not ready to move all types of customer installations to Business Central SaaS, today.