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1ClickFactory provides a number of services to help Microsoft Dynamics Partners to get Microsoft Dynamics NAV software solutions through the Certified for Microsoft Dynamics (CfMD) process. Since CfMD is not designed for the new Dynamics 365 Business Central technology stack, we get frequent queries from Microsoft Partners. In this blog post, we are summarizing answers to the most frequently asked questions. Please note that the answers are based on 1ClickFactory information only and may change depending on Microsoft processes.

We’ve seen lots of businesses adapting to 2020 challenges by going online, either by migrating physical marketplaces to e-commerce solutions or by making their data accessible and more reachable through web solutions. Therefore, it’s a good time for Enterprise Resource Planning (ERP) (e.g. Microsoft Dynamics NAV/ Dynamics 365 Business Central) system owners to consider whether they want to be more integrated and visible on the web. Is it time to take your Microsoft Dynamics 365 ERP online?

In our previous blog post, we explained when you should choose to upgrade to Dynamics 365 Business Central SaaS NOW. But more often than not, it is a complicated process. You may experience various limitations which prevent you from upgrading. To resolve some of these limitations sometimes the answer is to wait and eventually these issues disappear with technological progress. Read the full blog post to learn examples of such limitations.

This is a continuation of ‘Real Life Success Stories - Selling Dynamics 365 Business Central in the CEE Market’. Read this to learn:

• How should you adapt your Sales & Marketing operations for Cloud business?
• What are the most common challenges you face?
• What are the three top things customers ask you when you are offering Dynamics 365 Business Central?
• Things to consider when choosing your hosting Partner.

How many times have you listened to someone share a great success story and wondered: “All this sounds great, but in my world this would never have worked.”? Well, you are not alone in that thought. I have heard so many different arguments, such as - “Dynamics 365 Business Central is too expensive for CEE markets”, “CEE market customers are not ready to move to the Cloud”, “There is no way we can do business with Dynamics 365 Business Central, until there is a Microsoft Business Central SaaS version available...”. So, that made me think, now is the time to introduce two Partners who are already doing business with Dynamics 365 Business Central and have already (for the most part) moved their customers to the Cloud, operating within the CEE market. 

To help reduce the time spent figuring out your best path to extensions, it is important to determine the direction you are taking before starting the process. Start by asking the top 10 questions to start your journey efficiently. 

When asking a prospect to buy your product, you’re essentially asking them for their money. It seems like a simple task, but for majority of salespeople it actually is quite tricky. In most cases, salespeople don’t have a strategy in place when customers say ‘no’. There are plenty ways to build your proposal for a negotiation strategy, but arguably one of the most powerful tools to enhance your team’s negotiation skills is objection handling.

In this blog post, we review what the end of Dynamics NAV 2015 Mainstream Support can mean for its users. In addition, the updated ‘Microsoft Support Lifecycle’ policy is reviewed in comparison to the ‘Fixed Support Lifecycle’ policy.

The Cloud Is Coming…Has Arrived

Most of you are familiar with the fable about the boy who cried wolf. For me, the Microsoft Dynamics 365 Cloud offerings have been a bit like that the past few years. 

Transitioning to an extension can be a daunting service for Microsoft Dynamics Partners’ sales teams to communicate. They need to be adequately equipped to explain individually to each customer the steps required when transitioning a solution to an extension, all while convincing the customer it is worth the effort. In such scenarios sales representatives might be paired with a technical consultant who manually analyzes each customer solution, but this takes time and after all, time is money.