1. GENERAL
This 1ClickFactory Privacy Policy (hereinafter, “Privacy Policy”) sets out how 1ClickFactory uses and protects information provided when using 1ClickFactory websites.
This Privacy Policy applies to websites and services of 1ClickFactory that display this Privacy Policy. It does not apply to those 1ClickFactory sites, services and products that do not display or link to this Privacy Policy or that have other privacy statements.
2. UPDATES TO PRIVACY POLICY
1ClickFactory may change this Privacy Policy from time to time by updating this page. If the changes are significant, 1ClickFactory will provide an additional notice. 1ClickFactory encourages you to periodically review this Privacy Policy.
This Privacy Policy was last time updated: January 12, 2016.
3. COLLECTION OF INFORMATION
You can visit some parts of 1ClickFactory website without providing any personal information. However, if you wish to send a request to 1ClickFactory, order or use 1ClickFactory services or products, or become a registered user of 1ClickFactory website at partners.1clickfactory.com, we will ask you to provide certain information.
We will ask you to provide personal information, such as your name, title, address, e-mail, or other information, which can be reasonably linked to you and which you provide to us voluntarily. If you choose to make a purchase or sign up for paid subscription service, 1ClickFactory may ask for additional information, such as credit card information.
Information may be collected through an online form or directly when you contact 1ClickFactory regarding any other matter.
We also collect additional information about your interaction with 1ClickFactory sites and services without identifying you as individual. We use technologies and/or analytics tools to collect information about the pages you view, time you spend on each page, the links you click and other actions you take on 1ClickFactory websites.
4. USE OF PERSONAL INFORMATION
1ClickFactory collects and uses your personal information for the following purposes:
- Internal record keeping.
- Provision and delivery of requested services and products, proceeding of transactions.
- Communication with you. We may send certain communications, including, but not limited to, response to your requests, welcome letters, billing reminders, security announcements, requested password reset information, notifications of technical information, etc.
- Improvement of 1ClickFactory sites, products and services. Making sites easier to use and find information faster by eliminating the need for you to repeatedly fill in the same information.
- Improvement of 1ClickFactory products and services by performing analysis and research of aggregated information.
- Improvement of customer service.
- Sending promotional emails and surveys about current and new services, special offers, and other information which we think you may find interesting, using the email address which you have provided (you can always stop delivery of future promotional e-mail service from 1ClickFactory sites and services by following the specific instructions in the e-mail you receive).
- Contacting you for market research purposes, using your email or phone number.
Microsoft Partners and End-Users
We work exclusively through Microsoft partners and, in order to ensure clear ownership, communication lines and accountability, we may inform your Microsoft partner (if you have one and you are an end user of Microsoft software) about your request for services, and such services will be provided through your Microsoft partner.
If you request 1ClickFactory services and you are an end-user of Microsoft software, but you do not have Microsoft partner, we are willing to help you find one and provide services through your Microsoft partner. However, we will contact you to get your prior consent to provide your information and request to potential Microsoft partner.
Partner Development Center (PDC) Services
As 1ClickFactory is Microsoft appointed PDC, we may share information such as name, contact details and feedback about certain PDC services of PDC services’ users with Microsoft for business and administration purposes only. By providing personal information you additionally acknowledge that we may share such information with Microsoft.
5. RESTRICTIONS OF USE OF PERSONAL INFORMATION
Except as may be required by laws, we do not disclose, sell, trade, or otherwise share your personally identifiable information with the third parties. This does not include our affiliates, trusted third parties who assist us in operating our websites, conducting our business, or servicing you, as long as those parties agree not to disclose your information. Such parties will be permitted to obtain only that personal information, which is necessary to provide respective services. However, non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.
Your credit card information will not be sold, exchanged or otherwise transferred to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased service requested.
6. ADDITIONAL INFORMATION WE COLLECT
Non-personally identifiable information
We use analytics tools to collect and use information in aggregate form to track the total number of visitors to our site, the number of visitors to each page of our site, time spent on each page, technologies used, and keywords to find our sites, traffic sources and other such technical information. This is technical information that does not by itself identify a specific individual. No personally identifiable information is available in this process. We use this data to better target our marketing efforts and improve our services.
Cookies
On our sites we use a technology called "cookies". A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables our website to remember your actions and preferences. For example, cookies enable us to identify your device, secure your access to website, remember your preferences over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookies are capable of storing many types of data and they help us in providing additional functionality to the site or help us analyze site usage more accurately. In all cases in which cookies are used, the cookies will not collect personally identifiable information except with your explicit permission.
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your device and you can set most browsers to prevent them from being placed. Each browser is different, so check the 'Help' menu of your particular browser to learn how to change your cookie preferences. If you choose to disable all cookies we cannot guarantee the performance of our websites and some features may not work as expected.
7. SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
8. SCOPE OF TERRITORY
In operating our websites or providing you with requested services it may become necessary to transfer information that we collect from you to locations outside of the European Union for processing and storing purposes. By providing your personal information to us, you agree to this transfer, storing or processing. We do our best to ensure that all reasonable steps are taken to make sure that your data is stored securely.
9. THIRD PARTY LINKS
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s privacy policy towards visitors. You should review their privacy policy before sending them any personal data.
10. CONTROL OF INFORMATION
You may withdraw your permission to use your personal information at any time, by contacting us at e-mail address provided below.
If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible, at the address above. We will correct any information found to be incorrect.
11. CONTACT DETAILS
You may contact 1ClickFactory regarding any matter at service@1clickfactory.com